Privacy Policy — Bay Area SEO

Bay Area SEO ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to bayareaseoagency.com and the services we provide from San Francisco, California.

Information we collect

Information you give us. When you submit our audit or contact forms, we collect your name, email address, phone number, website URL, the service you're interested in, and any message you send. If you become a client, we also collect billing and project information.

Information collected automatically. Like most websites, we automatically collect certain technical data when you visit — IP address, browser type, device information, pages viewed, and referring URLs — through cookies and similar technologies.

How we use your information

To respond to your inquiry and deliver the free SEO audit you requested.
To provide, manage, and improve our services.
To communicate with you about your project, including by email, phone, and text message.
To measure and improve our website and marketing.
To comply with legal obligations and protect our rights.

Text messaging (SMS)

If you provide your phone number and opt in, we may send you text messages related to your inquiry or project. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, and you can get help by replying HELP. We will never sell or share your mobile number with third parties for their own marketing.

Cookies and analytics

We use cookies and analytics tools to understand how visitors use our site so we can improve it. You can control cookies through your browser settings. Disabling cookies may affect how the site functions.

How we share information

We share personal information only with service providers who help us operate our business — such as our form processor, email provider, and analytics provider — and only as needed to perform those services. We may also disclose information if required by law. We do not sell your personal information.

Your California privacy rights

Under the California Consumer Privacy Act (CCPA), as amended by the CPRA, California residents have the right to:

Know what personal information we collect and how we use and share it.
Request access to or a copy of the personal information we hold about you.
Request deletion or correction of your personal information.
Opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined under the CPRA.
Not be discriminated against for exercising your privacy rights.

To exercise any of these rights, email us at hello@bayareaseoagency.com. We will verify your request and respond within the timeframes required by law.

Data retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Third-party links

Our site may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Children's privacy

Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here with a revised "Last updated" date.

Contact us

Questions about this policy? Contact us at hello@bayareaseoagency.com. We're based in San Francisco, CA.